ORDER PROCESSING TIME
Once you place your order at the Koshmanrings online shop, we will send you an email confirmation containing the details of your order. Most of the items are made to order and are subject to a waiting list. It may take up to several month for your item to be crafted.
We inform you by email once the order is dispatched. The shipping confirmation email contains shipping details along with the parcel tracking information, if available. For any questons regarding the progress of your order you can contact us directly at firstname.lastname@example.org
The delivery time varies depending on the delivery address.
In countries other than France, Koshmanrings orders are shipped by international mail directly to your doorstep, whereas in France they are delivered by chronopost. You can expect delivery within 2-5 business days from the dispatch date. It might take longer for the parcel to reach you if your delivery address is in a remote or hard to reach location.
The shipping method along with the tracking code, if applicable, are visible in the shipping confirmation email that you receive once the order is dispatched.
Koshmanrings Online Shop delivers orders internationally, with some restrictions. We cannot ship orders to PO boxes, hotels or hostels, penitentiaries and military bases. The shipping address you indicate for you order must be a real address where you will be present to sign for the delivery.
CANCELLING YOUR ORDER
Most of the items are made to order. Once you placed an order at the Koshmanrings it becomes part of the waiting list. It can take up to several month for your order to be crafted depending on its placement within the list. If you change your mind and would like to cancel the order, Koshmanrings we can assist you at email@example.com.
CHANGING SHIPPING ADDRESS
If you notice that there is a mistake in your shipping address, please let us know as soon as possible by submitting a request to firstname.lastname@example.org and we will make the correction.
If you need to change the shipping address after the order is already shipped, we advise you to contact the courier directly and notify them about the mistake in your shipping address. You can find out which courier is making the delivery from the shipping confirmation email that we send you when the order is dispatched.